Marketplace - Log Zendesk ticket updates to a Google Doc

Automatically log updates from Zendesk tickets into a Google Document

Solution Details

Difficulty Level: BEGINNER
Solution Type: Task Automation
Author: Boomi
Published on: Jan 13, 2026
Last updated on: Jan 13, 2026

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Key Features

Establish a connection to Zendesk using your Account Name, Email and Password
Connect to Google Docs using OAuth 2.0 to ensure secure access to your Google Drive and documents.
Format the ticket update information, including Document ID and content to be logged in the Google Document.

Applications Required

Google
Zendesk

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