Marketplace - ServiceNow TicketMaster Agent

A smart tool that makes it easier for users to create & mange service requests in ServiceNow. It can do two main things: help users create a new ticket, and check the status of a service ticket request that has already been created. Users don’t need to go through a complicated system—instead, the user just types what is needed into a chat, as if talking to a support representative and then we let AI interact with ServiceNow to get the job done.

Business Use Cases

• Quick and easy creation of new service tickets in ServiceNow via chatbot agent
• Ability to easily get a status update for a previously submitted ticket

Verified Partner/Vendor Supported: This accelerator is fully supported and managed by the Partner/Vendor. For any support related inquiries or assistance including troubleshooting, guidance and/or updates to the solution, please contact the Partner/Vendor directly.