Marketplace - ServiceNow Asset Tracking Agent

Features:

• Natural Language Asset Querying : Allows users to ask asset-related questions in plain language, translating them into structured queries using ServiceNow APIs.
• Real-Time Hardware & Ownership Data Retrieval: Pulls data like OS, CPU, memory, asset tags, status, and assigned user from ServiceNow asset and CMDB tables instantly.
• Filtered, Contextual Responses: Applies intelligent filters (e.g., department, location, brand) to deliver clear, relevant asset insights—no manual sorting needed.

Business use-cases:

• Departmental Asset Inventory: List all Windows machines assigned to the Sales team.
  • Benefits: Enables faster inventory tracking and supports budgeting, audits, or refresh cycles.
• Printer Location & Brand Tracking: Find all Canon printers and their locations across departments.
  • Benefits: Improves hardware utilization and helps streamline maintenance or replacements.
• Employee Device Specification Lookup: Fetch complete hardware specs for a specific user (e.g., Reva).
  • Benefits: Speeds up IT troubleshooting and upgrade planning without service desk involvement.
• Asset Tag-Based Quick Lookup: Retrieve all details for a known asset tag (e.g., P1000429).
  • Benefits: Simplifies audit trails and supports lifecycle tracking for specific devices.
• Cross-Department Hardware Planning: Filter computers by OS, location, or model across business units.
  • Benefits: Aids IT teams in standardization and planning for OS migrations or hardware upgrades.

Video Link (Here)

Verified Partner/Vendor Supported: This accelerator is fully supported and managed by the Partner/Vendor. For any support related inquiries or assistance including troubleshooting, guidance and/or updates to the solution, please contact the Partner/Vendor directly.

This agent requires access to the Boomi Agent studio, which releases on May 24th, 2025. It can be used if you have early access to the Agent studio enabled.