Role-Based User Query Agent for NetSuite

This solution uses an integration-driven backend with a conversational chat interface. When a user submits a query, the system verifies the user, initiates registration for first-time users, and then validates the query against the user’s access permissions to return an authorized response.

Features:

• Assist with registration for new users and validates user identity and role assignment
• Evaluates user permissions before processing any application or NetSuite query
• Displays clear and informative error messages when access is restricted and provides steps to request or obtain elevated access
• Prevents unauthorized access escalation or self-service permission changes
• Sends the information returned in the conversation via email in a predefined, required format and ensures consistency between chat responses and emailed content

Solution Architecture