Marketplace - Process Incident Reporter
The Process Incident Reporter is an agentic workflow which monitors a specific process for errors and creates ServiceNow tickets with a description of what caused the given incident. The headless agent within the workflow identifies the cause of the error and assigns the ticket to the team it most directly correlates to.
Solution Details
- Difficulty Level
- BEGINNER
- Solution Type
- Designer Agent Recipe
- Author
- Boomi
- Published on
- Jan 13, 2026
- Last updated on
- Jan 13, 2026
Get Started
Get StartedKey Features
- Monitors a set process on a schedule
- Agent has the ability to create ServiceNow tickets and assign to corresponding team depending on error messages
- Agent is called though the Agent step allowing headless executions
Applications Required
- Boomi
- ServiceNow